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NEC SV8100 Univerge Telephone System

The SV8100 is a unique communication

solution for up to 512 extensions.

Its expandability means it can work at

any level, from a technically superb

phone system, to a truly advanced

unified communications platform.

Business performance is improved significantly by making an

entire workforce more reachable wherever they are based.

Part of the UNIVERGE 360 portfolio, the SV8100 creates

‘360-degree communication’ encompassing fixed, mobile and

converged communication such as e-mail, presence

and instant messaging.

Executives have real-time access to a full circle view of

their business; managers easily communicate with team

members and supervisors; sales people have immediate

access to the data and resources they need to do their

jobs anywhere they are.

In short, it makes Unified Communication a reality.

Key features:

Embedded applications including ACD and

Mobile Extensions at no extra cost

Unique interchangeable handset design

Unique Netlink survivability between branches

Unique Bluetooth handset

Modular architecture for economical scaleability

VoIP and traditional voice support

Aggressively priced

Powerful and versatile

The SV8100 is the ideal communication
solution for almost any workplace.

The Small Office - Aggressively priced
compared to

other smaller systems, but with enormous scaleability as

a business grows.

The SMB - The SV8100 offers productivity and

tools that are usually associated with more expensive, larger

corporate systems.

The Call Centre - Powerful call
management software

ensures customer service levels, and your workforce,

are optimised at all times.

The Branch Office - These can benefit from
highly cost

effective unique Netlink feature – allowing multiple systems

to operate as one. Netlink also offers multiple business

continuity options.

The Homeworker - The latest VoIP
technology ensures

costs are minimised, and access to system features

The Mobile Worker - The built-in Mobile
Extension feature

enables a user to be contactable on their office extension

number on their mobile phone from wherever they are.

Also, on-site mobile workers can benefit from the IP DECT

range, including new cutting edge security features.

Hotels & Hospitality - A range of specific
features that will

enhance a guests’ hospitality experience, while at the same

time optimise staff efficiency and encourage add-on sales.

Healthcare Environments - Provides true

where it matters most. Includes many bespoke time-saving

features including nurse call and text messaging to the

handset, enabling health professionals to spend more

time with their patients. Security features include Man-down

and location detection.

Specialised Professions - Legal and finance

benefit from features such as call recording which is

effortless, easily accessed and completely secure.

are maximised.

UNIVERGE® SV8100 Handsets


Unique business handsets with an interchangeable design.

SV8100 handsets are like no other. Their modular

construction means you can chop and change the

design for exact business requirements. They can

then be upgraded at a later stage without having to

replace them - a great investment protection.

Feature-wise, time saving features such as company

directories, call history and speed dials are instantly

accessible. Not only does this improve productivity,

it increases customer service levels too.

Top end features on the IP phones include colour touch

screens and an ‘Open XML interface’ which provides the

capability of integration with Microsoft® Outlook databases

and other applications.

SV8100 MyCalls

A new standard in ‘real-time’ call management
for any business – regardless of size

How much do missed calls cost

a business?

Most businesses don’t even know – you

can’t manage what you can’t measure.

MyCalls gives you all the information you

need to manage every aspect of call activity

& performance. Real-time information in

easy to view formats helps busy managers

maintain service levels with fast follow-up

on missed calls. The result? Increased sales

and greater productivity.

Enhanced Call Handling

Full call control is available from the PC

desktop. Phone books, click and dial,

BLF (Busy Lamp Field), configurable action

views and controls – it’s all there in one

easy to use package. Add screen-pops

that give advance notice of who is calling,

plus the opportunity to link these to records

in company databases and it makes

using the phone a whole lot faster and

more productive.

Powerful Reporting

MyCalls offers a massive range of different

reports which can be individually configured

and scheduled. All kinds of valuable

information are available from call volumes

and duration to call handling performance,

- information that holds the key to significant

cost savings and productivity gains.

Exception Reporting

MyCalls saves time for busy

managers because it only

alerts them when exceptions


CALL 01694 724802 



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